Data Agreement

1. TunnelTech respects your privacy

Protecting your privacy when processing personal data, and the security of all business data, are important concerns for us. We treat personal data collected when you visit our website confidentially and process it only in accordance with statutory regulations.

Data protection and information security are part of our corporate policy.

2. Controller

TTE GmbH (hereinafter "TTE", "we" or "us") is the controller responsible for processing your data; any exceptions are set out in this data protection notice.

TTE GmbH

Stammheimer Str. 35

70435 Stuttgart

Germany

[email protected]

3. Collection, processing and use of personal data

3.1 Categories of data processed

Communication data (e.g. name, telephone number, email address, postal address, IP address) is processed.

3.2 Principles

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, names, addresses, telephone numbers, email addresses, contractual master data, contract accounting and payment data – all of which express a person's identity. We collect, process and use personal data (including IP addresses) only where there is a statutory legal basis for doing so or where you have given your consent to the processing or use of your personal data for the respective purpose, e.g. by registering.

3.3 Processing purposes and legal basis

We, and the service providers we commission, process your personal data for the following purposes:

  • Providing this website
  • Responding to user inquiries submitted via the contact form
  • Resolving service disruptions and for security reasons
  • Marketing (our own and third-party), market research and reach analysis, to the extent permitted by law or based on your consent
  • Safeguarding and defending our rights

3.4 Log files

Each time you use the internet, your browser transmits certain information, which we store in so-called log files.

We store log files for 7 days to identify service disruptions and for security reasons (e.g. to investigate attempted attacks), and delete them afterwards. Log files that must be retained as evidence are excluded from deletion until the incident in question has been resolved.

The following information is stored in log files:

  • IP address of the device
  • Internet address of the website from which our website was accessed
  • Name of the service provider
  • Name of the files or information accessed
  • Date, time and duration of the access
  • Amount of data transferred
  • Operating system and information about the internet browser used
  • HTTP status code

3.5 Children

This website is not intended for children under 16 years of age.

3.6 Data transfer

3.6.1 Data transfer to other controllers

As a rule, we pass your personal data on to other controllers only where this is necessary to fulfill a contractual obligation, where we or a third party have a legitimate interest in the transfer, or where you have given your consent.

3.6.2 Service providers (general)

We engage external service providers for tasks such as sales and marketing services, contract management, payment processing, programming, data hosting and hotline services. We select these service providers carefully and monitor them regularly.

3.6.3 Transfer to recipients outside the EEA

We may transfer personal data to recipients located outside the EEA (so-called third countries). In such cases, before the transfer we ensure either that the recipient provides an appropriate level of data protection or that you have consented to the transfer.

3.7 Storage duration and retention periods

As a rule, we store your data for as long as necessary to provide our website and the associated services, or for as long as we have a legitimate interest in storing it. In all other cases we delete your personal data, except for data we are legally obliged to retain.

4. Use of cookies

Cookies and tracking mechanisms may be used on our website. Cookies are small text files that may be stored on your device when you visit our website.

4.1 Categories

We distinguish between cookies that are strictly necessary for the technical operation of the website and cookies and tracking mechanisms that are not strictly necessary for its technical operation.

4.1.1 Technically required cookies

Technically required cookies are cookies without which the website cannot function. These include, for example, cookies that store data to ensure smooth playback of video or audio content. Such cookies are deleted when you leave the website.

4.1.2 Cookies and tracking mechanisms that are technically not required

We use marketing cookies and tracking mechanisms. We use them only if you have given us your prior consent in each case. Marketing cookies and tracking mechanisms allow us and our partners to show you offers based on your interests.